Don't stay away from this place....RUN Don't stay away from this place....RUN. Checking on vehicle availability means nothing as you will be told it is available just to get you into their store. They confirmed 2x during the day with me that the car I was interested in was still available. After driving a hour to the dealership, guess what... Shoddy operation, typical bait and switch. Too many other options to purchase a vehicle from a more reputable dealer. If trust matters, then find another place to purchase your next vehicle.

Upselling and can't get vehicle licensed. Horrible customer service My son bought a truck here. Thank goodness my husband was available to help him with the final paperwork. The finance guy had sold him on a "care package" that would've significantly increased his loan and took advantage of a young man buying his first vehicle. Now we are dealing with delay after delay while attempting to get the title so that we can register the vehicle. Echopark makes nothing but excuses. It has been over two months and still waiting. All we get is apologies but no action. Customer service after you sign the dotted line is atrocious.

They Lied about the add on products… They Lied about the add on products they sold to us on the car and we asked for a refund and they refused. The salesman was fired weeks later but the manager refused to give us a refund on false information given by the salesman.

Great Service My daughter purchased a car at EchoPark and was very pleased with the experience. I went a week later and purchased a car. Shikar (Shaq) Hawramy, Experience Manager, was top notch, very helpful and knowledgeable. The best experience I’ve ever had purchasing a vehicle.

Sexist, explotive, and deceptive They sell lemons!!!! I bought a jeep, PAID 26,000$, it broke down 4 days later. I purchased the car on June 25th, I've had the car for 4 days, it's now August 11th. They gave me no updates on my car-AT ALL. they expect me to drive 45 minutes EVERY WEEK to switch out loaners (which takes over an hour each time) WHEN ITS THEIR FAULT FOR SELLING ME A LEMON. Richard Lagano is the absolute worst manager I've ever dealt with. I wouldn't recommend hiring him to anyone, he takes advantage of women and he doesn't believe in customer service AT ALL.