Sally Fowkes
GBOutstanding Repair, Outstanding Customer service!! As a parent of young adult children I worry a lot. My kids travel, and this past March my son travelled from Tulsa, Oklahoma to Lakewood, CO on his own to visit family. While there his 2013 Nissan Altima broke down. We called Cottman and they have not just taken care of the car, they truly cared about us. Before they would even talk about my car they made sure my son was in a safe place and had a ride home, that he had a place to stay. Then they proceeded not just to do an outstanding and thorough job of fixing my car, they advocated for me with the dealer for additional work that needed to be done. Their communication was outstanding, prices were fair. They showed me a sense of urgency to the repair, worked directly with my warranty company. They kept this situation the most stress free repair I have ever experienced. I cannot say enough good about this experience. Thank you Scott for not just fixing the car, but for caring about the people who ride inside it.
Krista Beck
GBTransmission sounded like marbles in a can... Took my 09 Wrangler to another shop because it sounded like marbles rattling around in a can. The shop recommended a full transmission replacement for $6400 due to the fact that multiple parts would be backordered. I called a few other shops and finally got in touch with Scott at Cottman Transmission in Wheat Ridge. I told him the situation and he told me to bring it in to get looked at but from what I was describing it didn't warrant a full replacement....possibly just a rebuild of gears. Brought it in and they had it inspected within the day with an estimated cost of repairs (which was well below the $6400 price the other shop quoted). They got everything done quickly and while I thought it was going to be longer I went out of town. They had no problem storing my jeep until I got back and ensured that it stayed locked and safe....even took it to the carwash for me. They scheduled a time to come back and have everything inspected and checked over. During their inspection they found a loose brake line and a bolt rattling that wasn't related to the work they had done. They took care of it on the spot without any charge to me. They took the time to answer all of my questions and even kept the broken gears to show me exactly what was wrong with my transmission. They treated with me respect and were patient with my curiosity and lack of knowledge about how my transmission worked. If I ever need anything else done to my jeep I'd pay to have it towed here before I take it any where else!!!
Michael Astuto
GBBest Transmission Repair Shop Thank you Cottman of Wheatridge and especially Scott Cooper for your efficiency and professionalism and detailed explanations on the Transmission repair for my 2002 Dodge Ram 1500. I have used 2 other transmission repair shops in the Denver area, (AC, and Cliffs), and you guys are the best. Quality and Efficiency defines your shop. Thanks, Michael Astuto 1/26/2017
Heather Smith
GBGreat Service and HONEST!!! I took my car to have the transmission looked at. Scott and his crew were wonderful. I dropped my car off in the morning and by mid day I got a call from the tech asking me questions about what my car was doing and then about an hour later I got a call from Scott to tell me I should not drive my car and what the repairs would be. He gave me an estimate over the phone. I do not get off work until 5pm and Scott stayed late to explain to me and walk me through the problem and even took me under my car to show me what was wrong with it. He told me it would probably not be until Friday at the soonest I would get my car back (I dropped it for the inspection on a Tuesday). I think he saw the concern on my face as I have no other transportation. I would have to rely on co-workers to get me to and from work. They jumped right on the repairs to my car and had it back to me by mid day on Thursday. I was not expecting my car until at least Monday. Scott and his crew treated me like family and made sure I was in a safe vehicle to drive. Thank you so much Scott and all your staff for taking car of my car and my safety. You guys are honest and wonderful.
Randy S
GBMy kids and I were vacationing from … My kids and I were vacationing from Iowa when my 2008 Fusion tranny gave us big trouble. Scott, Jim and the mechanics bent over backwards to help us in our great time of need. Lisa was great as well. The car was fixed quickly and runs like a champ. I couldn't be happier with my Cottman experience. I trust their service. I encourage you to use this business! Randy S