worst car wash in Bastrop worst car wash in Bastrop, TX. Got into a fender bender at Club Car Wash. Due to Attendees fault and lack of training and judgement. Submitted a claim and they refused to accept and pay damages to my vehicle. Stay Away!

Their customer service line especially… Their customer service line especially LYDIA is HORRIBLE!!!!! She is SO RUDE and should not be dealing with customers!!! ZERO CUSTOMER SERVICE SKILLS!!!! Time to go back to PDQ

Too high of cost with low effective wash First I went in for a basic wash which has been 7$, that day it went up to 10$ and then the back of my car was not clean, it was still dirty. I was told from cooperate to return and speak to the manager. Not impressed. Too bad as this car wash is close to my home. It will be worth the extra drive to go to a hopefully better car wash.

Hand wash is the way, not club wash!! I wish I had thought about this before going to this car wash. My left rim was damaged at the place. First, of all you can't see pulling in due to water and soap. They have little kids guiding you in. I have alway been motioned to move to the right. I recently had to back all the way out and have other people back out. I filed a claim a few days ago. Of course it was denied there is a sign posted 24 time frame to report that's is a bunch of crap!! The caller tried to make like he did me a favor going back to the 17th of April. I will never take my expensive car to their trash car wash. I read so many reviews I would like to do a class action lawsuit.

Car damaged, Claim denied, Car over 7 years old? My 2016 SUV in excellent condition went through the car wash, and afterwards one of my rear reflectors was missing. I filed a claim with a very nice and friendly attendant (that's why I gave 2 stars). A few days later, I received an email disallowing my claim because the company will not accept responsibility for any damages if the car is more than 7 years old. I never saw a sign and nobody made me aware of this policy. They stated that because of the nature of plastic and how it ages, they cannot determine that it was the car wash that caused the loss. Let's just say I will never use a Club Car Wash again!