Too high of cost with low effective wash First I went in for a basic wash which has been 7$, that day it went up to 10$ and then the back of my car was not clean, it was still dirty. I was told from cooperate to return and speak to the manager. Not impressed. Too bad as this car wash is close to my home. It will be worth the extra drive to go to a hopefully better car wash.

Car damaged, Claim denied, Car over 7 years old? My 2016 SUV in excellent condition went through the car wash, and afterwards one of my rear reflectors was missing. I filed a claim with a very nice and friendly attendant (that's why I gave 2 stars). A few days later, I received an email disallowing my claim because the company will not accept responsibility for any damages if the car is more than 7 years old. I never saw a sign and nobody made me aware of this policy. They stated that because of the nature of plastic and how it ages, they cannot determine that it was the car wash that caused the loss. Let's just say I will never use a Club Car Wash again!

I've been to The Club Carwash two… I've been to The Club Carwash two times, and very good service ,leaves my vehicle shiny and super clean and the personal staff are extremely nice and helpful,

Good I think they have a good car wash, little expensive but I like the free towels and vacuums!

Terrible customer service! I have been a big fan of the Club Carwash ever since a location opened near me. However, my car was recently damaged while going through the car wash and my claim has still not been reviewed. It has been three weeks! I am very disappointed in the customer service of Club Carwash Corporate. The gentleman that assisted me in retrieving the part that fell off of my car and submitted a claim for me was very helpful and told me I would hear something in 3 or 4 days. That has not happened. I have called multiple times and have gotten nowhere. Very disappointed. They have lost a good customer. I will not be going back.