tire with slow leak. The first car had a tire with a slow leak, I had to fill the tire with air every hundred miles. When I notified them they told me I would have to drive the hour back to switch cars. I did so and they acted like they were doing me a big favor and were not apologetic at all, even questioning weather I was telling the truth or not. When I returned the car, I paid for early drop off(7:00AM). there was no one there, the office was closed, and we almost had no shuttle to the airport.

Worst car rental in Orlando Waited for 45 minutes at airport for pickup, then another 2 1/2 hours in line at this car rental. We were crammed into a van. Children sat on each others laps. People standing because of no seat available. Talk about Unsafe Situation! Many people were given a different price at counter than on their reservation including myself. I have excellent credit and they held a $1,000.00 deposit in addition to my reservation quote which was changed at the counter. I would rather walk than use this car rental. Manager was very unprofessional even telling the counter person to "get them out of here", "they can't be satisfied". By the way, none of the workers wore name badges, so you can report their behavior to anyone.

Owned and operated my mega-crooks This company is crookery at its worst. First, it took them an hour to pick us up from the airport, instead on 15-20 minutes they promised. Second, 2 hours past our reservation time they cancelled our Expedia reservation and offered a new rate, almost twice as high. Then, they included the whole bunch of hidden costs, like airport tax(what airport, they are miles away from the airport), vehicle license fee(car in Florida had Pennsylvania license plate), etc. Avoid! Avoid! Avoid!

Get held hostage for double your quote!!!! STAY AWAY These people are criminals, I would pursue criminal charges if I wasn't Canadian. Never, under any circumstance rent from this company. I was forced to pay double my quoted price at the counter at midnight with my wife and 3 young children. We waited at MCO for an hour before hiring our own taxi for 22 dollars. Upon arrival was told we had to purchase 20 dollars a day insurance even though I have 3 party rental through my home vehicle insurance. So at 1am with 3 young children and a building full of Lebanese seemingly family members...... pay or else!!!! I hope these criminals die a terrible death!!!!

Crooks Crooks. Last night in Orlando -- this is an Insurance scam 45 minutes late for pick up at airport, taken 15 minutes away and basically held hostage to their scam. Their rental required insurance despite my credit card and personal policy coverage. It was twice as much as the daily rental rate, TRIPLING my rental rate. Pirates by any measure