Difficulty to cancel order I submitted an online form to cancel my order.. To my surprise i recieved an email stating the order shipped so I called customer service a d was informed they didn't recieve anything about a cancelation. I asked them to cancel the order and was informed that I would be responsible for shipping charges. 1 week later I'm getting a text stating that my order is available to pick up... I now need to call and find out why it was not canceled

I ended up having to cancel purchased… I ended up having to cancel purchased part. Refund was successfully provided, the process was flawless. Amazon was also involved with the transaction. I will tell all of my automotive repair friends and associates about your website and fantastic prices. I will be using your services now that I know of your existence. Great job, great service and courteous, professional customer service personel who do what they say. Thank You All, Elwin

I had an awful experience with your… I had an awful experience with your company. To start off with the company you used to ship my engine which cost over $1,400 by the way did not strap the engine down in the trailer. Also when the liftgate driver came the engine fell off of the liftgate damaging the engine further. Also your customer service is horrible. I asked for a refund, and haven't received it yet and it's been 7 days. If I don't receive it in two days, I'm reporting you to the BBB and contacting my lawyer for proceedings.

Would never go do this again After purchasing a transmission I was throwing a code for a bad speed turbine. When I contacted automotix they told me they wouldn't warranty it unless it was at a shop, and that the labor wouldn't be covered, only the defective part. Well now after all said and done I'm out more money in labor than the original transmission costed me. I basically repaired their transmission out of my own pocket when I paid for a working one. This company will RIP YOU OFF.

The Lexus CD Radio I purchased is… The Lexus CD Radio I purchased is missing the faceplate. As Lexus does not sell the faceplate separately, I question why I was charged the current price you have for other complete identical Lexus 6 CD radios in your inventory? However, I would like to commend both Chris in sales and Star in customer service who each made an effort to help me buy the correct CD radio. I assume that you have some level of quality control in place to prevent a part from being shipped with missing parts. So, what happened? Sincerely, Thomas Hoover