This is a scam This is a scam! They do not return dresses or respond to any emails once shipped. The quality of the material is very poor and stitching is below average. Stuck with a dress.. for $140! Do want to add that paypal was absolutely ineffective in resolution too. They sent a canned message each time saying 'item is not significantly different'. When the item is not usable, not sure what buyer protection we get!

Scam i ordered the white dress which is supposed to have silver jewelry. Mine had white beads which are falling off and tan things in the boobs are. Despite me putting my correct sizing the dress did not fit. It was big around the stomach area and tight around the slit. The slit was in the front and not on the side of the dress.Their customer service did not cooperate or email me back until paypal stepped into the situation and only offered me $50 back on a $200 dress, Do not order from here it is a complete scam.

They do not return dresses They do not return dresses! I bought several from them and now am stuck with them because promlily will not return my emails despite their "return policy" stating you can return them and get your money back. So frustrated!! Even had my sister email and they didn't respond her either. Sent probably a dozen emails. No communication. Poor.

Total scam do not buy from them Total scam do not buy from them! Dresses take forever to arrive from China and the quality is terrible. I was told I could return the dress but then got the total run around. They are in the business of robbing people of their hard earned money by not allowing returns. They charge $100+ for dresses that likely cost them $10 to be made in China. They are ripping people off!

Promlily SUCKS Spent 400 dollars on two dresses for my homecoming and prom dance for my senior year and they came in looking like GRANNY DRESSES! Completely different from what I expected. And when I emailed their customer support about it 3 days ago they still haven’t replied! I email them everyday so they can tell me how to return and get a refund since it’s not stated on the website 😡😡😡