Andy Thomas
GBLiberty Bell Auto Protect US Auto Administrators, Inc, dba Liberty Bell Auto Protect, has declared Chapter 7 Bankruptcy. We poor saps who paid for extended warranties are just small fish in a long line of creditors. Down the road we may get pennies back if we file a claim, but this is probably money down the drain.
Patrick
GBDisgruntled Vereran I am a 25 year military veteran who purchased this policy to protect my family while deployed. We recently had our transmission go out on our suburban and Liberty Bell is slow rolling everything - cannot get an “inspector” out to verify the damaged component, they will not return my calls or the dealership’s calls. We have been out a vehicle now for almost 3 weeks and have no end insight. *Liberty Bell leadership - please make this right and take action.
Henry
GBMy sales rep Jeff Lewis was very… My sales rep Jeff Lewis was very informative about the warranty i choose, courteous and kind. He's definitely a professional and knows what he's selling to customer and he cares, doesn't pressure you to make a decision. I've called back just to ask simple questions and if he didn't answer he would call back shortly after. Thanks Jeff
Sean Simmons
GBNormal Wear & Tear! Denied I purchased a Platinum Prime, max coverage, at the time I purchased a 2015 LR4 w/ 25k miles in 10/20. My tire dealer found a vibration I was experiencing was due to worn lower control arms @ 33k miles. Dealer and all other prevailing authorities advise that the service life of lower control arms are between 90-100k. Liberty Bell denied claim as "normal wear & tear". Was told by dealership that no service industry considers the control arms a wear item. Waiting to hear back from Claims Manager! Now 2 weeks later and Claims manager has not returned any of my calls. They wont reject the claim in writing, only via phone call so that there is not documentation.
Karl
GBI have only recently purchased my auto… I have only recently purchased my auto protection program and have not needed to file any claims. The representative was very helpful in providing information as to select the best plan for me. I was also given a $0 deductible for payment in full. I hope that if the need to file claims arizies that Liberty Bell Auto is there for me without any issues or delay. Currently l have the peace of mind knowing l am covered for any repairs on my investment and needed transportation.