The seats look nice at inspection but… The seats look nice at inspection but whoever installed the hardware didn't have a clue on what they were doing, 2 slides were backwards and one upside down and did not have the cross wires for the seat slides at all. The company needs people that know what they're doing and better quality control inspectors. Hope the seats last and are put together better then the hardware was !

We have owned our Qualitex DeLeon… We have owned our Qualitex DeLeon recliners for two years. We just recently noticed there was peeling and cracking on the arms/back/seat of these recliners. I thought it was “leather” due to the mention of “Deluxe Leather” and reached out to a leather restoration company. Their response surprised me telling me that this is vinyl…we also purchased a protection policy that declined our request for repair stating that I did not report it within the 30 day period. Very disappointed, still looking for some feedback from either Shop4Seats or Qualitex.

Joseph was extremely helpful in our… Joseph was extremely helpful in our recent purchase of our replacement RV sofa. Together we worked with timely back & forth phone conversations to get the sofa we simply love. Joseph would not let us purchase an inferior product AND he was very insistent that we got the product we needed Would recommend him to all our “ RV” friends

Another one with no product ever shipped Another one. Ordered in February, supposed to ship in March. Nope. pushed back 4x and they just pushed it back another month... yet NOTHING on the website about delays and the rep said they are taking new orders everyday. Why?? You know you have an issue but say you care about the customers yet continue to take orders? Terrible.

After much debate… After much debate over different providers we made the choice of purchasing 2 Captain chairs and reclining sofa from Shop4Seats. Clara went beyond to make sure everything about our order was exactly as we wanted and correct. She was even able to find our sofa choice in-stock so we don't have to wait 8-10 weeks for it. Thanks again Clara and hopefully the rest of the process will be as pleasant.