Dissapointed! Ordered a set of roof bars 14 days ago… Ordered a set of roof bars 13 days ago and the dispatch timescale was 2-3 working days. 5 days passes and no dispatch notification so I put a contact request through the website and got a response the item was out of stock but there was an alternative. Replied almost immediately to ask if there was a price difference and to ask for dispatch timescale. this was 8 days ago. Haven't had a response from the company since and no dispatch notification. I paid by credit card but can't dispute the transaction until 30days has passed. This is not good customer service and I need those roof bars! @carracks.co.uk contact me and get this resolved and I will consider revising my review and rating!

Wasnt very hopeful of receiving my… Wasnt very hopeful of receiving my kayak paddle after reading some of the reviews here but it turned up ok. It was a bit slow and comms not brilliant but a good peice of equipment at a really good price.

Non Existent Returns Policy Absolutely terrible. Bought Qashqai racks which were delivered to wrong address and eventually turned up after Parcel Force chased the package down. I’d already bought another set from a different supplier and asked to return the racks which turned up late under their “no quibble” returns policy in unopened packaging and within 28 days of receipt. Zero responses to emails, no calls answered or returned and I ended up with a second set of bars that were now useless. Wouldn’t touch this lot again.

Scam company AVOID Scam company AVOID Order ref -CR6028 Company take payment for items that are not in stock , no communication, had to constantly chase via email as phone lines are fake and not answered . Only got my money back because I payed via PayPal and raised a claim against them . Please don’t use this Irish based firm , there are plenty of other companies who are are legitimate

Great lads to deal with full of… Great lads to deal with full of knowledge. ill be back for sure the are the most competitive price wise in my opinion