
Bella
GBNo Bus For Us I was flying home for spring break on a late flight along with around 10 others and the bus didn’t show. Because it was so late the office was closed and no one was answering our calls. We weren’t ever given an update and after 45 minutes we frantically called around and only 4 of us were able to get a ride service. As far as I know an hour and 15 minutes after the bus was scheduled people were still trying to find a ride.

Becky
GBDriver was very good and cautious -

KT
GBPoor Customer Service when i called to… Poor Customer Service when i called to talk about changing the pickup location, horrible response time when emailed and called about bus driver name, location change etc.

Kevin Shull
GBHighly Recommended I've used Northfield lines for our collegiate music ensemble tours almost exclusively for over 15 years. They have always provided great customer service, a fair price, outstanding drivers, and modern, well-maintained vehicles. I know our students will be well taken care of and safely moved from place to place with Northfield Lines, Inc.. I highly recommend them!

JEAN KINGREN
GBAnna the organizer was terrific Anna the organizer was terrific. Got it all planned out for me and gave many choices for our special day. I had told them we would not need the driver to pick up at our second destination before the wedding, and I was wrong we had people waiting for a ride over to the wedding. Jim the driver was able to get over there and rescue the ones waiting, which was awesome. We were able to postpone the wedding till they arrived. I know our end time was midnight, but we still had people needing a ride back to the hotels. Jim I could tell was not happy returning back to the golf course to pick up myself, bride, groom and others. Felt very uncomfortable dealing with the situation I was in, but knew the ones remaining needed transportation. Tipped Jim generously and thanked him. I know the deadline had hit but what do you do if the service was still needed?