Good service and very few problems. -

Poor Customer Service when i called to… Poor Customer Service when i called to talk about changing the pickup location, horrible response time when emailed and called about bus driver name, location change etc.

Calling them greedy is one thing...but Calling them greedy is one thing, but charging one way tickets from $15 to $35 while being well over 30 minutes late..suck. :] unreliable office number where they don't answer the call, no way to contact or stay updated on the delay. Not great at all. Some call it BAD Update: I'm not saying $15 is bad, but silently increasing the price by $20 is unreasonable. Of course you have to compare it to Uber, but a coach bus holds more people in comparison to an uber, so net gain is still much higher for each trip for your company.

Had some issues Had some issues. We had trouble contacting our representative at Northfield Lines after we booked our transportation services and had to reach out to someone else at the company after a few weeks of unresponsiveness. Overall we were happy with the contracting process, and working with Northfield Lines prior to the day of the event, however. On the day of our event, one of the three bus drivers had the heat on instead of the AC for the entire 25 minute drive, making it very uncomfortable for our passengers, even after they repeatedly asked for the AC to be turned on. Additionally, one of the bus drivers picking up our guests after the event was late, making several guests wait and arrive late to the next event. We understand that this bus driver also backed into a tree or bush on the property after not following driving directions/signage onsite.

Driver was very good and cautious -