Thomas Dalton
GBMisrepresentation Here's my issue. Who am I rating? Primechoice or Autoshack? Personally I'm "trying" to rate Auto Shack. Two names already. Theyre page lists them as being from Alexandria NY. Their from Canada. Once I purchased parts the invoice shows their true location. This brings question.. Why must they lie... And list NY? 2 names 2 locations? Who? Where are complaints directed? Under which countrys jurisdiction?
Dana Wick
CAI ordered my parts i had an issue… I ordered my parts i had an issue online with my shipping address contacted them about it thought everything was sorted out 12 days later ups returned the items undelivered. I didnt even get a call or email from them now to get my money back what poor service.
Joe Kidd
GBI ordered a set of 2 Front Strut & 2… I ordered a set of 2 Front Strut & 2 Rear Shock Assemblies fits Chevy GMC Silverado/Sierra (2010 Silverado LT crew cab). Installed in September 2018. While doing an oil change recently I noticed the bushings on the lower part of front struts were pushing out causing the sleeve in which they belong in to make contact with lower control arm. (metal on metal). Also the bushing being only in use for 3 months show quite a lot of cracking and wear. I thought the GM factory struts (made in CHINA) were junk. These prime choice struts are the worst I've ever used. Buy a better brand, What a crock.
Miguel Simpson
GBNever got everything I ordered. Never got everything I ordered, though very professional each customer service rep gives you a different story re claim/ replacement whenever I call, still haven't received an email re update. Ordered parts Oct 25. 2017, made claim Nov 2 still waiting by the door.
Phillip Baillargeon
GBWORST PARTS COMPANY I HAVE EVER DELT… WORST PARTS COMPANY I HAVE EVER DELT WITH, AND I RUN AN AUTOMOTIVE REPAIR SHOP AND HAVE WORKED IN THIS INDUSTRY FOR OVER 20 YEARS. IF I HAVE ANYTHING TO SAY IS I WARN ANYONE THAT CHOOSES TO USE THIS COMPANY, LOOK SOMEWHERE ELSE FOR YOUR PARTS!!!!!!!