Customer service is great, but..... Customer service is great, however the product has been very problematic. The connection ends are fragile and come apart easily. The bluetooth rarely connects. Tried resetting per suggestion, no luck. Wish I hadn't purchased so many feet of it.

This website is terrible This website is terrible. I “ordered” a strobe light kit, of which is no longer manufactured or sold by XKGlow. They then emailed me and tried saying none of it is their fault and that they have removed it from their website. Yet I googled “strobe light kit” and it pops up for purchase from your website, you guys obviously messed something up.... And even though I never got to actually order or receive anything from their website, I still get another email asking me to rate my purchase from them. All in all, terrible company and terrible customer service. Do not buy from XKGlow, take your hard earned money elsewhere!

Ordered the 60” tailgate light bar Ordered the 60” tailgate light bar, which is one of the best ones I’ve seen, as I just installed on a truck I don’t drive regularly, can’t do any kind of review. But on the install, the hardware supplied is a little mediocre. Drill bit supplied in kit snapped on first pilot hole. And then when I did get holes drilled with the exact same size drill bit. The supplied screws would strip while installing the mounting hangers. So I just used aluminum rivets instead which worked fine. Personally I would switch out the drill bit and screws for self tapping screws. But overall was an easy install and looks good can’t wait to actually use it. Also ended up splicing into harness behind trailer hookups so they are still usable while keeping light bar operational.

Well done. Keep it up. Recently purchased few products and was amazed by the quality. From the cheapest to the expensive ones, every item was in a an excellent condition that the plugs even had grease on the contact pins. I saw very minor wear on the items which make me believe that all products are tested for faulty parts before they're shipped. Yes, you pay a premium for these items beside other shops/services I see. But I don't have the confidence to trust other sites because I have been down that road. This site is well done and provides you all the information needed to make sure you're buying the right items. So I surely recommend this shop/service for the reliability and quality.

Great products and great support Absolutely phenomenal products with even better customer service. I have called there support many times for minor questions and help but I have never been on hold or made to feel like I wasted anyone’s time. Always incredibly helpful with amazing products