Horrible experience To start, shipping took over 2 week, Yes to there defense this is one of the busiest times of year for the post office. But the most senseless part of this experience is they decided to ship my lights in a bag. My item arrived all destroyed with holes and crushed, I was so fed up with this whole transaction that I just told them to send me a return label. Customer service wasn't great also, when I told them my item arrived damaged and questioned them about why would you ship everything in a bag instead of a box no reply just sent me over the return label. Definitely disappointed with this company and wouldn't consider doing business with them anymore. Just wanted to let it be known that I'm disappointed on how you guy's packaged the item so carelessly. Not the fact that USPS transit time was horrible. The box you claim the lights where in is a very weak material and not shipping material worthy. There was no protection if the item got stepped on or thrown around or dropped. I also provided pictures of the condition everything arrived in and it's obvious that everything I stated above happened to that box. Besides the fact the box had a huge hole in it as well.

Customer service is great, but..... Customer service is great, however the product has been very problematic. The connection ends are fragile and come apart easily. The bluetooth rarely connects. Tried resetting per suggestion, no luck. Wish I hadn't purchased so many feet of it.

First I would like to say my Harley… First I would like to say my Harley Fatboy looks totally amazing! I get people stopping and asking "where did you get those" and your bike looks amazing and thumbs up, horn honking, waves you wouldn't believe it. Customer service at XKGLOW is phenomenal and knowledgeable staff is great! I can only tell anybody thinking about installing these lights on their bike, car, boat, snowmobile, ATV, ect. They will not be disappointed in no way, shape or form. This was the best decision I made in my opinion.

Great product Purchased used Harley with product installed by previous owner. Watched videos and downloaded app. At 73, slightly confused. Called company. Gentleman was very helpful and guided me in right direction. Extremely nice and helpful, particularly considering I didn't nor was purchasing anything. Very impressed with customer service! Most companies forget you when you walk out the door. Also, unlike some customer service reps, he spoke great English. Lol

Well done. Keep it up. Recently purchased few products and was amazed by the quality. From the cheapest to the expensive ones, every item was in a an excellent condition that the plugs even had grease on the contact pins. I saw very minor wear on the items which make me believe that all products are tested for faulty parts before they're shipped. Yes, you pay a premium for these items beside other shops/services I see. But I don't have the confidence to trust other sites because I have been down that road. This site is well done and provides you all the information needed to make sure you're buying the right items. So I surely recommend this shop/service for the reliability and quality.