Horrible experience To start, shipping took over 2 week, Yes to there defense this is one of the busiest times of year for the post office. But the most senseless part of this experience is they decided to ship my lights in a bag. My item arrived all destroyed with holes and crushed, I was so fed up with this whole transaction that I just told them to send me a return label. Customer service wasn't great also, when I told them my item arrived damaged and questioned them about why would you ship everything in a bag instead of a box no reply just sent me over the return label. Definitely disappointed with this company and wouldn't consider doing business with them anymore. Just wanted to let it be known that I'm disappointed on how you guy's packaged the item so carelessly. Not the fact that USPS transit time was horrible. The box you claim the lights where in is a very weak material and not shipping material worthy. There was no protection if the item got stepped on or thrown around or dropped. I also provided pictures of the condition everything arrived in and it's obvious that everything I stated above happened to that box. Besides the fact the box had a huge hole in it as well.

The halo lights were easy to install… The halo lights were easy to install and jeep mechanic said he would not install if they were low quality, but didn't hesitate with these. Only issue is that there is difficulty bluetoothing both lights most of the time- can get one, but not two consistently. Other downfall is there is no mode for chasing light around the halo only blink. Happy with what we have and look GOOD, but could be better with those two things.

XGlow Great Product Bought the XGlow 8pc 24" Under Glow + 6pc 10" Flexible Strip XKchrome App Control Car LED Accent Light Kit and couldn’t be happier with my purchase. Customer Service really knows how to help with technical issues until they are resolved.

Bummed Like the lights, however for the $ I paid for them plus the installation costs, I expected them to work as advertised. One thing I was looking forward to was having them flash to my music. However, even though I’m an Apple Music subscriber and pay for the service, the XK app won’t let me add any songs to it. so I can use the music feature. I keep getting error messages and something telling me I need to upgrade to iTunes Match?!?! Why should I have to pay even MORE per month just so the lights will work with the music I already have and already paid for?!?! Disappointing. Suggestions? My email is TMichelleMD at ME dot com

First I would like to say my Harley… First I would like to say my Harley Fatboy looks totally amazing! I get people stopping and asking "where did you get those" and your bike looks amazing and thumbs up, horn honking, waves you wouldn't believe it. Customer service at XKGLOW is phenomenal and knowledgeable staff is great! I can only tell anybody thinking about installing these lights on their bike, car, boat, snowmobile, ATV, ect. They will not be disappointed in no way, shape or form. This was the best decision I made in my opinion.