Our trip with GOGO charters went as… Our trip with GOGO charters went as planned without any issues. Called them earlier to book a bus, got a quote with in 2 minutes which I was able to book online later on once I had a chance to review it in detail. The bus was 15 minutes early and the driver Mike reviewed the entire itinerary for the day with me before we departed. Everything was great and we had zero issues so highly recommend them

They need to look up the word "confirmation" I scheduled transportation for 117 middle school students with Gogo Charters. I sent the money, received confirmation, etc. Two weeks later - the night before the event - they contacted me and said they did not have any drivers available that were certified, and they canceled their service. It was too late to find other transport. It was clear that they overbooked. 117 disappointed middle schoolers. I wish I had the words to explain the disappointment, cost, inconvenience and paperwork they caused by canceling our event.

Should be NOGO Charters... Should be NOGO Charters because that’s what happened to our group. We had to cancel our difficult to arrange tour because the driver never showed and they couldn’t arrange for a replacement for at least an hour and a half, thus missing the window of time we had at the other end. No notice, poor communication. Do not recommend.

No Call No Show... Our driver never showed up to work at 4am. The company didn't do any due diligence in order to get us a new one after realizing they didn't show, and then couldn't get another driver until 3 hours after the original time once we complained he was late 3 times. This company just screwed over 50 people (some who traveled across the country) to go on a group trip which was planned for a month ahead of time.

Do Not Use GoGo Charters - Unreliable & Dishonorable! I booked GoGo Charters through CharterUp for a senior center trip from Brooklyn, NY to Yonkers & return over an 8-hour period. The trip was confirmed & paid in full. With less than 48 hours before the fully booked, 56-passenger trip was scheduled to leave, GoGo contacted us to say they had no driver & wouldn't honor their paid contract but they could find us another driver & bus for an additional $600. Such a bait-and-switch scam! We contacted USA Bus Charter, which found us a bus at short notice for a bit more than the original GoGo quote but at what was still a good price & less than the price GoGo tried to gouge us for. Use GoGo Charters at your peril or only if you like playing Russian Roulette - I'd give zero stars were it possible!