chamexpress.com

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3.15
Based on 20 Reviews

5

50.00%

4

0.00%

3

5.00%

2

5.00%

1

40.00%
About chamexpress.com

We provide frequent, low fare, shared airport transfers from Geneva Airport to ski resorts in the French and Swiss Alps. New mini buses, guaranteed departure times, swift service.

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Sebastião Fernandes
PT

Smooth experience! Everything perfect Great experience with Chamexpress! Very easy to find in the airport and the organization of the staff keeps you updated at all time. Very smooth ride with our driver Marzio who kept us entertained during the trip and was always updating us on the traffic situation as well as our ETA! 5⭐️

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Natalie
GB

Good experience, great driver 😃 I had a good experience with this company. The driver, Isidoros I had for both trips to and from Geneva Airport. He was polite, friendly and an attentive, careful driver on the roads which I appreciated. He made my experience with Alpy very pleasurable. I found the customer service to be very good, respond to emails quick (within a couple hours) and very helpful on the phone aswell.

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Nicholas Corbett
GB

Alpybus....Alpytransfer...Chamexpress...… Alpybus....Alpytransfer...Chamexpress....all the same? I gave it one star because it's easy to book and use the website - trouble is it's not so easy after that. Twice now I have tried to get to or back from Les Contamines Montjoie - which is about 15 minutes passed St Gervais. Both time severe problems with Alpybus insisting they don't go there or making you wait 3+ hours for a transfer......so thats 5 hours to get to resort after landing.....,..... on the last occasion 22/03 they refused to come and get me. instead I had to get down to le fayet. I have an email indicating they will refund me the difference but nothing so far....terrible service terrible company. Avoid the shared transfers like the plague if you want reliability. Update as of 14/4/2024....still no refund or even any response....

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J M Gibson
GB

left in the lurch for return trip AND taking up to 8 weeks to refund Informed at 36hrs notice we could not be collected from agreed address in Les Contamines and would need to make our own way to St Gervais 10km away. Would not pay taxi- we could accept that or cancel- "that's the way it is". Would not convey complaint "you need to email, its a different department" Dreadful customer service. "Full refund" promised but 10 days and a reminder later there is no sign of the refund. Chamexpress latest response is that up to 8 weeks is needed to process refunds - another example of an appallingly bad response and indifference when they fail to provide the contracted service.

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JW
GB

Do not give them your money! Do not give them your money! I booked a transfer from Geneva airport for 3pm through a third party comparison website. Got an email saying Chamexpress accepted the booking a payment was taken. The night before I was due to arrive, they changed the pick up time to 6pm and said they only run two services a day off season so there is nothing else they could do and refused to give me refund. I never would have booked if I had know they could just tell you any time they want once they’ve got your money. Just awful!!!

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