left in the lurch for return trip AND taking up to 8 weeks to refund Informed at 36hrs notice we could not be collected from agreed address in Les Contamines and would need to make our own way to St Gervais 10km away. Would not pay taxi- we could accept that or cancel- "that's the way it is". Would not convey complaint "you need to email, its a different department" Dreadful customer service. "Full refund" promised but 10 days and a reminder later there is no sign of the refund. Chamexpress latest response is that up to 8 weeks is needed to process refunds - another example of an appallingly bad response and indifference when they fail to provide the contracted service.

Hours of waiting time, no flexibility They only do pick ups every few hours, so it does not matter when your flight arrives. They do not explain this upfront and have a very strict cancellation/amendment policy (even if you book a flexible ticket). Customer service isn’t easy to reach and is not understanding/willing to work with you.

Smooth experience! Everything perfect Great experience with Chamexpress! Very easy to find in the airport and the organization of the staff keeps you updated at all time. Very smooth ride with our driver Marzio who kept us entertained during the trip and was always updating us on the traffic situation as well as our ETA! 5⭐️

Great experience with Marzio! We had a great experience with Chamexpress. Our excellent driver Marzio made the trip comfterbale and fun. We would love to travel with him again!

We were four tired ski-bums returning… We were four tired ski-bums returning from Avoriaz / Prodains to Genéve Airport. We had booked in advance and were happy to be picked-up on time. Lee, the driver, drove us for almost two hours in a gentle way without unnecessary speeding and braking, and most of us had a nice sleep on the way. There was a fair amount of traffic, but Lee knew the alternative routes and got us safely to the airport without losing much time. Good car, comfortable temperature and all. Thanks Il'ya.