I had no issues with this last order I had no issues with this last order. I use to love Ipd. But I think the new owner is trying to run it like all other parts stores. I loved IPD in the past because they were more specialized in volvos, they had more aftermarket performance parts available, than any one, They carried more unique, aftermarket performance parts for our older volvos and stocket more parts. This last order I placed I had no issues with, but in the past year almost every order had some issue with long wait times because parts were not in stock. Which started me drifting away from IPD. The guy running the place has the same mentality as every one else , keep minimal stock on hand to save money, order as necessary.

We have been ordering from IPD for 10 plus years We have been ordering from IPD for years always amazing service fast response from them fast shipping only place i buy my Volvo parts from highly recommended. if their is a problem they fix it instantly parts come fast even with free shipping. Love this place

Great customer service I placed an order on IPD with some items, one of which was backordered... With all of the COVID-19 things happening, I was aware that the backordered item could be delayed for various reasons. After some time, IPD was seeing a longer than expected lead time on the part and were nice enough to split up my order for no extra charge and ship everything else on it's own. They didn't have to do that, so I was very pleased that they were accommodating with it!

Product Reviews On your site I reviewed a crankshaft pulley I had a little trouble with. You did not post the review. Perhaps someone else had made a similar review previously and you didn’t post it? That would’ve saved me a great deal of effort. Perhaps someone else is thinking about buying this same product and will be unaware of the issues because they can’t see MY review? I gave it 4 stars, it’s not like I was bashing the pulley. I’m pretty disappointed about this. I’ve heard other say you don’t post even slightly negative reviews of your products but, I didn’t believe them. Was I wrong?

Fast shipping and quality product Fast shipping and quality product. Plus the video on their website explained exactly what I needed to do to use the wheel spacers. Great customer experience. Will definitely be doing business with IPD again.