Great customer service I placed an order on IPD with some items, one of which was backordered... With all of the COVID-19 things happening, I was aware that the backordered item could be delayed for various reasons. After some time, IPD was seeing a longer than expected lead time on the part and were nice enough to split up my order for no extra charge and ship everything else on it's own. They didn't have to do that, so I was very pleased that they were accommodating with it!

We have been ordering from IPD for 10 plus years We have been ordering from IPD for years always amazing service fast response from them fast shipping only place i buy my Volvo parts from highly recommended. if their is a problem they fix it instantly parts come fast even with free shipping. Love this place

I ordered some parts for my IPD… I ordered some parts for my IPD received them very quickly. One part was defective and they shipped another part immediately when I notified them very happy with the service and will be ordering more parts.

They sell used parts. They sell used parts. Ordered a new MAF sensor for my Volvo and the tamper seal was already broken on it and it looked like it had been at the very least taken out of the box and then just hurled back in it with the wax paper shoved in on top of it rather than being re-wrapped. It's against the law for them to sell an electrical item with that seal broken. Their excuse was: those seals break easily. Really? How, exactly? The box was inside another box. The only way that seal is broken is for someone to intentionally break it. Either they did it or some other customer did and they simply threw it back in the box and sold it to me illegally.

Product Reviews On your site I reviewed a crankshaft pulley I had a little trouble with. You did not post the review. Perhaps someone else had made a similar review previously and you didn’t post it? That would’ve saved me a great deal of effort. Perhaps someone else is thinking about buying this same product and will be unaware of the issues because they can’t see MY review? I gave it 4 stars, it’s not like I was bashing the pulley. I’m pretty disappointed about this. I’ve heard other say you don’t post even slightly negative reviews of your products but, I didn’t believe them. Was I wrong?