Honest and Upfront Towed my vehicle in with what I thought was a transmission problem, which turned out to be an electrical systems failure. They told me they could do the work but admitted it might be cheaper to go somewhere else, because the only way to find the problem was to bill me at their hourly rate as they went through and checked each part of the system until they found it. They charged me only the cost of the initial tests, even though I left my car on their lot for a couple extra days while I figured out where to get it towed next.

On a trip through Kansas City On a trip through Kansas City, my (older) van's battery light went on, and clearly needed to be serviced. Fortunately, a neighbor of a friend in town recommended Cottman as a reputable auto repair shop. We had to leave our vehicle in their hands and we couldn't be happier with the prompt diagnosis and repair. The vehicle was ready as we came back through KC and repair was much less than I expected. THANK YOU for being there for us in our time of need.

Transmission required some major… Transmission required some major repairs. They performed the necessary repairs in a timely manner. Afterwards, we experienced a few problems. Cottman stayed with me on these, and treated me with respect and intelligence. They resolved these issues quickly and politely. In my mind, they went out of their way to ensure proper operation of my transmission. I would highly recommend this location, and I again thank Kevin for his dedication to standing behind his services. Honesty and professionalism come at a premium nowadays.

I had taken my truck to Cottman… I had taken my truck to Cottman suspecting that a vibration I was feeling was a transmission problem. They found that actually my driveshaft was very loose and repaired it accordingly. A second problem was my "check engine" light, which had been coming on intermittently for months. Other shops had failed to find the problem but Cottman diagnosed a faulty EGR valve. I replaced that myself and have had no further check engine light illuminations. I was completely impressed with the competence and friendliness of Cottman and will happily refer others.

Trustworthy Trustworthy. I heard very troubling sounds from transmission. They found no leaks. Fluid was very low. They replaced the fluid. Said to me they suspected it was not adequately attended to previously. So far, no continuing problems. I like the active and good communication from owner, Kevin.