Thayne H
GBThe man I spoke with to place my order … The man I spoke with to place my order was very helpful! We had problems with my credit card so it took multiple calls to him to finally get the order placed. He was very knowledgeable an courteous thorough the whole ordeal. (I wish my credit card company was nearly as good with customer service as he was). I would recommend black cloud to everyone an will do business with them again!
Tami Batts
GBMy son purchased injectors from Black… My son purchased injectors from Black Cloud and needed to cancel the order after finding out they were back ordered and delayed past a truck show that he needed them for. Though we were extremely disappointed at needing to cancel the order, Black Cloud was super helpful, understanding and quite timely at sending our refund. I look forward to doing business with them again. They were highly professional in handling our situation.
Derek L.
GBAwesome customer service Awesome customer service. Called on a weekend night answered all my questions,and made excellent suggestions, fair market pricing on products. And most of all didn't leave me hanging after my purchase was complete. I would highly recommend them anyone.
Jason Rogers
GBOutstanding customer service Outstanding customer service. Even called me back at 10:00PM when I asked. I work nights so I'm asleep during the normal business hrs. Can't ask for a better company to purchase from. Product was as advertised and arrived quickly in perfect condition, due to meticulous packaging. Can't say enough good about the company. We will see how it goes with my core return. Fingers crossed there are no unforeseen hangups in that department.
Customer
GBReplaced injectors Replaced injectors because the o-rings were starting to leak. Very straightforward ordering, liked the no core charge and price. Did everything how they said and truck hasn’t used oil and runs better than ever.