Thayne H
GBThe man I spoke with to place my order … The man I spoke with to place my order was very helpful! We had problems with my credit card so it took multiple calls to him to finally get the order placed. He was very knowledgeable an courteous thorough the whole ordeal. (I wish my credit card company was nearly as good with customer service as he was). I would recommend black cloud to everyone an will do business with them again!
Vickie Rodenski
GBExcellent Customer Service It is always scary purchasing expensive parts online. We received my son's new clutch with lost bolts (I am guessing from a small hole in the box) and a small part that may have been damaged in transport or shipping. I contacted "Jerry" in customer service and he quickly resolved the problem. The items that we needed were shipped out the same day. I only wish all businesses treated their customers like Black Cloud Diesel.
Chad Hurta
GBExtremely informative as I had several… Extremely informative as I had several questions before, during and after my order. These guys went above and beyond my expectations and look forward to doing business with them again. He said these new 1.5 injectors for my 7.3 would wake this old truck up and it did do just that. My 6 year old daughter loves riding in the old flatbed and says lets roll coal daddy. Thanks Blackcloud
Derek L.
GBAwesome customer service Awesome customer service. Called on a weekend night answered all my questions,and made excellent suggestions, fair market pricing on products. And most of all didn't leave me hanging after my purchase was complete. I would highly recommend them anyone.
James
GBAn exhausting search made easy I was looking for a pair of exhaust stacks to use in a unique application where they would serve as the backbone of a tradeshow display. Not only was Gary extremely helpful in advising which pipes to use and how, he ensured everything was shipped and received by us in ample time for fabrication. The stacks and extensions worked exactly as Gary assured us they would and we now have a client that is blown away with how cool his computer kiosks look. Wish I could post a photo of our finished produce is my only regret. Thanks to all at Black Cloud who made my company and my client's company look so good!