Great place to get parts. Prices are low and shipping fast I was having a hard time finding a certain part for my camper refrigerator. I discovered the norcold guy on one of the chat forums that somebody had a good dealing with. I looked them up they had the part I needed, the price was reasonable, and they shipped it right out. Too bad hurricane Ian destroyed the camper before I had a chance to install it.

I contacted your place and was told… I contacted your place and was told that because I installed the part and then removed it l could return it but would cost me 20% because it would be returned to factory. Later got a email asking me if I installed it or not. I replied yes I took it out after seeing it did not change anything Then you told me I could not return it. Someone needs to educate their employees on company policy.

Received the cooling unit and install… Received the cooling unit and install per instructions. Everything seems to be working fine. After an hour the led turned red and blinked code 1. Reset the system and the same thing happed again. Had to install my old heating element and now the system is working as should. Hope to get and new heating element from the supplier.

Don't expect any return call if you have an issue with your order . I recently made a purchase from RV fridge guys . Upon receiving my order there were problems from the get-go . I was missing one piece of my order and another part that I ordered was superseded to a different part that did not fit . I have tried numerous occasions to contact the company and have not gotten any response through phone calls or emails , when you call the 800 number it transfers you to a cell phone that has a full mailbox with no other way of leaving a message this is quite frustrating .

Never got my purchased item….. Never got my purchased item which was a drip tray for a norcold camper refrigerator at $25.45, no email replies or phones answered. I have the emailed receipt and confirmation of my order number.