2nd Time Customer, Not Returning - Unprofessional and Rude Customer Service I've ordered two HID kits for two different vehicles. First kit works great on my Audi. The second kit for my 2016 F-150 has been a bit of a disaster. First, they sent the kit without the relay harness even though I had ordered one... Called about it.. no biggie, they sent it out promptly. I get everything installed properly by a professional.. groundings are good, connections good, but sometimes the lights burst in brightness then quickly revert to normal brightness. I called customer service and the guy who answered was probably the most unprofessional and rude customer service agent I have ever encountered... and for no reason. I was nothing but polite. He even told me I didn't have a relay harness, when I absolutely do, and I absolutely sent in a photo of it to them. Did he apologize? No. When I asked him what his name was, he hung up on me. This is atrocious customer service. If it were my business I'd fire this person promptly, and judging from other reviews I'm not the only customer who's been affected.

Just replaced headlight experts with… Just replaced headlight experts with Sylvania in my mom's f250. After multiple blown fuses, the anti flicker modules shorting out and then half of one led failing, I decided to buy a name brand product. Don't buy headlight experts Chinese crappola! They refuse a refund when new after I discovered the cheap Chinese quality or I'd never even have installed in the first place!

Fantastic customer service!!! I ordered a set of LED headlights and… I ordered a set of LED headlights and was thrilled to get exactly what I ordered. I did receive 1 of the headlight bulbs that did not work and they offered to replace it free of charge. What a great company that stands by their products and backs the needs of customers! Highly recommend Headlight Experts!

I have purchased several items from… I have purchased several items from headlights experts including led bulbs as well as complete headlight and taillight replacements. I have been extreamly happy with all my purchases and I have peace of mind that I will be happy with my purchase thanks to their great product reviews! If you need any lighting for your rig look no further than Headlight Experts.

Do not Buy from Headlight Experts Their lights do not fit without modification as advertised. They will not give a 100% refund even though they false advertise direct fit without modifications. They will call you an amateur and claim you don't know how to install headlights. If you tell them you are going to report them to Consumer Protections they will threaten you and claim they are going to get you in trouble with you employer.