I had made a deal for more money with… I had made a deal for more money with another company. However, your guy came back with a higher offer, right when the other guy did not show at the appointed time. So, I told your guy, if your pick up guy can be here in 30 minutes, then you got a deal. He did, I called the other company back, and let know I made another deal.

Won’t give you what they tell you. Was told, i was Guaranteed 395 dollars for my vehicle. When the driver arrived he told me he’d only give me 250. My uncle ended up talking him into giving me 300 but i had a guaranteed amount in writing for 395 dollars which is why i accepted the offer.

3rd party towing... Wheelzy was amenable and very communicative through the whole process. Quick and efficient. The only hiccup along the way was the time window for our car to be picked up. Though selecting an 8am-12pm window, our car wasn't picked up until 4pm. I can't place "blame" on anyone as Wheelzy uses third party towers and doesn't control scheduling and the towing service happened to be slammed that day. They were kind and apologetic, but all that to say...I feel the pick up window is arbitrary OR the process could be refined more.

I'm writing this review because the team gone above and beyond.... I'm writing this review because I actually had a bad experience with the towing company but not weelzy. The weelzy team gone above and beyond the call of duty to make sure everything gone smoothly with my experience with them. I really appreciate them and I did get my offer. Thank you team for good customer service.

Quick and Happy Service. This place called me called me really quick after submitting a Form on their website and a instant offer for my vehicle. within two days I had a Tow Truck service for the pick up of my Mini Cooper. It went smooth, their team was good with communication through the delay and overall great to work with.