Making reservations for parking was… Making reservations for parking was fast and simple

I love being able to park away from the… I love being able to park away from the busy-ness of the airport and take a shuttle. The cost is also reasonable, and I appreciate the security system in the parking lot. I only rate 5 stars with exceptional services or products. This is a wonderful service. It would be exceptional if the shuttle van had a/c and all lap belts were intact. Also, it would be helpful to provide instructions on where you are supposed to park upon arriving. I had to park, go into the Holiday Inn, re-park and go in again (after a refreshing hike) once I had been instructed I parked in the "wrong" location for long-term parking. Who knew?

First time user As a first time user, I was uncertain how smoothly this process would work. Super thrilled with every step of it, especially the saving money part. Everyone at the hotel where I parked was friendly and professional. Next time, next year, I'm in DC I'll use this service again.

No Customer Support, You Will Lose your Money Tried reaching out to them for a long term parking reservation at LGA. As noted by other reviews, the phone number from the app is a Marriott in GA. The parkobility site itself has a bug so you can't even submit your request on their contact us page and "due to a high volume of calls" they suggest leaving a voicemail which they do not respond to.

Experience Reservation, parking, shuttle are all super easy. My international return flight was late and I arrived past midnight but with a quick call, a driver arrived within 10 minutes to take me straight to my car. Bonus is I was able to buy a bottle of water from the little snack room in the hotel for my drive home. Will recommend and use again.