5 stars but due to limits on product… 5 stars but due to limits on product stock/availablity vs other sites like ebay makes me want to give a 4... Service,shipping,pricing overall however makes it definitely worth while shopping here! Multiple time purchaser of tower hobbies. Payment plan options are really helpful for people on low budget that can only handle a montly single payment.

Lure you in with Coupons & Rebates you can't use I purchased a very larger order (Slash Ultimate w/many accesories) expected to get at least $40 e-cash to spend. Only to find out that my $40 e-cash expired in 5 days from my order, it expired before my order was delivered/even shipped! RC is a big time hobby, and requires constant work/parts. I will never go back to Tower Hobbies regardless of pricing, discounts, coupons, rebates.

Couldn't Fill My Customer's New $250 Fockewulf Order Tower Hobbies just lost another $250 order due to a troublesome bug in their online checkout form. It's impossible to fill in the "state" field in the address form, either by autofill or manually. The drop-down menu function for state selection is also kaput. The shipping choice selection form is missing completely, so of course, checkout can't proceed without a valid shipping method selected. We tried and failed twice over 2 weeks. Now I have to issue my customer a cash refund until I can locate the particular ARF Fockewulf model he wants us to assemble to RTF (ready to fly) for him. I showed him the excuse banner Tower posted on the site, but that's little help when dealing with an impatient RCer who's ready to spend and fly ASAP. They need to upgrade their IT talent because the website is a mess compared to how convenient and easy it used to be.

Ordered $500 worth of stuff and… Ordered $500 worth of stuff and qualified for free shipping, “sweet!” I thought. 3 days after ordering I received a Fed Ex tracking number via email. A week passes and the stated deliver by date comes and goes. Check Fed Ex tracking number again, now there is a nice message that USPS will be delivering my order. It still isn’t here two weeks after initial order date. Hell I ordered some hop ups through RC Mart the same day as I made my Tower Hobby order and that arrived 5 days later, from China!! First and last order from TH, hopefully my kids present makes it here before her birthday. Update: package arrived day before my kids B-day so I’m going to add another star, everything was nicely packed in the box. I would order again but not something that I need sooner than later. I’m not expecting overnight shipping but a reasonable expectation in this day and age is to have the box at your door within a week of paying for it.

Terrible company never do business with… Terrible company never do business with them or horizon Hobby going to Traxxas there maggots... Stealing people's money!!!My package didn't have a signature and they put it on front door and someone apparently stole it!! Never buying anything off them or horizon Hobby !!Traxxas is way better business anyway!!