Worst customer service I am an existing customer who has been calling for several weeks trying to get information on renewing, and no one is ever available, and you only offer callbacks. When I ask to speak to a manager, no one is available. I look forward to hearing from someone in the corporate office.

Worse energy ever Worse energy ever They send me a bill for 800 dollar my use is 1500 kw month I trac my meter Only have one kid 15 years and my wife heater is of always we are out of house all week days my price should be 11cent the wors company ever history of my house average 1800 kw for past 2years

Bait and switch beware Bait and switch beware. I’m not even an hour into my plan and I was waiting for my confirmation email and never received it. I called ChooseTexasPower.org and I believe they aren’t as honest as well. Anyway, the bill I signed up was much different than what they told me was in the system. Prices are ridiculous to the point where you know you would have never signed up and you would have remembered the rates. These ppl tell you 9 cents then switch up to 15 and 20 cents. What I look like??? I thought I was by wing relieved and come to find out bait and switch.

4 Change Energy Prices Ads are Misleading 4 Change Energy advertises 12.9 cents/kwh on the Choose Texas Power (CTP) website - it's still on the web site today. What they don't tell you is that is the price if you use EXACTLY 1000 kwh. If you go over or under by 1 kwh, the price goes up by 50% to over 19 cents/kwh. 4 Change also advertises a BBB grade of A+. Not sure how, but they actually have an A-. The 3.6 out of 5 stars is also not confirmed, and I have no idea how they got that score - especially after reading pages of customers giving them 1 out of 5 stars on reviews on the BBB website. The Choose Texas Power Commission appears to be complicit in allowing misleading information - they informed me that they know of other companies that use "trick rates" like 4 Change uses. I am no longer with 4 Change, and happy to be free from their little tricks and traps. Beware their next poor victim.

The worst company prices going up for… The worst company prices going up for each individual homeowners paying 200-300 for small place they choice plans for you to charge more they don’t care for customers when your asking for help but sure what your money