AVOID Nice on the phone but ridiculously difficult to deal with as far as getting anything taken care of when there is any type of issue.

Worse energy ever Worse energy ever They send me a bill for 800 dollar my use is 1500 kw month I trac my meter Only have one kid 15 years and my wife heater is of always we are out of house all week days my price should be 11cent the wors company ever history of my house average 1800 kw for past 2years

Avoid 4Change Energy! I originally got 4change energy based on a recommendation in moving to Plano Texas. The price was good but when I was under a contract and moved it was not prorated at all and I was billed the full $240. Phone calls were worthless. I cannot recommend them at all. Go elsewhere for electric service in Texas!

Terrible Service and pricing Terrible Service and pricing. Kept my little house at 80 degrees in texas during the day and 76 at night and end of w/ $380 monthly bills. Service averages doesnt even match up so I sent an email and they never responded back. Poor Poor customer service and hard to get ahold of. Learned my lesson and look elsewhere!

4 Change Energy Prices Ads are Misleading 4 Change Energy advertises 12.9 cents/kwh on the Choose Texas Power (CTP) website - it's still on the web site today. What they don't tell you is that is the price if you use EXACTLY 1000 kwh. If you go over or under by 1 kwh, the price goes up by 50% to over 19 cents/kwh. 4 Change also advertises a BBB grade of A+. Not sure how, but they actually have an A-. The 3.6 out of 5 stars is also not confirmed, and I have no idea how they got that score - especially after reading pages of customers giving them 1 out of 5 stars on reviews on the BBB website. The Choose Texas Power Commission appears to be complicit in allowing misleading information - they informed me that they know of other companies that use "trick rates" like 4 Change uses. I am no longer with 4 Change, and happy to be free from their little tricks and traps. Beware their next poor victim.