my former energy provider send me… my former energy provider send me monthly usage to check my usage so that i dont over shoot, i would like that life enegy does that. also,most months, i dont get an email reminding me of payment due, i just get a disconnection notice in the mail. It would be nice that you consistently send emails when payments are due.

Life Energy was sending disconnect… Life Energy was sending disconnect notices out because they had a glitch in their system. As it turns out, and they admitted it, there were people forced to double up paying their bills because of their mistake. They said an apology would be coming, which never did. They also said that a credit would be made on the bill, which never happened. I will not be renewing my contract with them when this hitch is completed. Lack of customer respect will not get you far in this business. There are is competition amongst providers and Power to Choose gives a customer the ability to choose a retail provider. Although, the State of Texas makes no effort to let customers know it exists.

I really wish that Life Energy would… I really wish that Life Energy would send me daily and weekly usage updates, just like my previous energy company did. It helps a lot with budgeting and gauging how weather and behavior affect usage. If miss this feature, tremendously, as a Life Energy customer.

Scumbag named Richard Ferguson in… Scumbag named Richard Ferguson in Richmond, Texas completely lied about who and what he was. Sleez bagged his way into changing our energy only to fail because he didn’t even get the actual account holders permission and just someone else. Will never be looking at your services and will do whatever I can to warn others of this trash

Confusion central The sign up process was confusing enough, then they quote you a price, you're billed a slightly different (higher, of course) price by your utility. The last straw was that another energy supplier bought all of their customers, and all I got was a paper letter stating that. They did not even transfer my email or phone number with it... and it's unclear if my energy is still green or not. After more than 3 months, LifeEnergy's website doesn't even state that on their website. What are they hiding?