Tucker
GBSuper easy! It used to take me hours with other providers trying to figure out the best rates and which plan I should renew with. Not anymore, the entire process was literally 2 minutes tops! Their customer service is extremely helpful as well.
Kathleen
GBWhen I called about the lower rate… When I called about the lower rate offer I was emailed, the associate helped me make the best decision by explaining it a lol so I understood. Thank you....so much happier w my new rate plan.
Edward Delahoussaye
GBI like the service real good,BUT there… I like the service real good,BUT there website is not good,you can't pay your bill on it,every time you log in it says wrong account,I tried ten times one time an could not get in.....
Samantha P
GBI had my concerns about my bill I had my concerns about my bill, but I didn't see a big difference. Only around $1 a month. My bill is only around $35 because I live in a small apartment, so if you use more electricity you'll see a higher increase over natural gas obviously. I feel it's worth it, though to know I'm lowering my carbon footprint with clean energy! Be aware however, if you choose this and change your mind there is a $50 cancellation fee if you don't do it within a time frame. 10 days I think. Don't quote me on that.
Customer
GBLifeEnergy 4-12-19 I received an unacceptable response from a LifeEnergy employee. This LifeEnergy employee did not announce his/her name, nor title or position. This employee was unprofessional in his/her reply. My reply to the LifeEnergy's employee: Regarding your phone line, I also called March 25 through March 29, 2019. Thank you.