NEW SERVICE I called on a Monday to change my apartment number... was on hold a bit over 30 minutes. The representative that answered made that so much better merely by the customer service that was provided. She addressed my apartment change immediately and was so kind. I am a little remiss that getting in touch with this company was so difficult... hoping that is NOT the norm... but if the customer service remains constant... I believe that I will be satisfied choosing Life energy as my provider!

I can’t say enough positive things… I can’t say enough positive things about the experience of LifeEnergy’s care for customers. They make the experience as simple and easy as you can get. Thank you LifeEnergy!! Respectfully, Vance

I had my concerns about my bill I had my concerns about my bill, but I didn't see a big difference. Only around $1 a month. My bill is only around $35 because I live in a small apartment, so if you use more electricity you'll see a higher increase over natural gas obviously. I feel it's worth it, though to know I'm lowering my carbon footprint with clean energy! Be aware however, if you choose this and change your mind there is a $50 cancellation fee if you don't do it within a time frame. 10 days I think. Don't quote me on that.

I really wish that Life Energy would… I really wish that Life Energy would send me daily and weekly usage updates, just like my previous energy company did. It helps a lot with budgeting and gauging how weather and behavior affect usage. If miss this feature, tremendously, as a Life Energy customer.

Confusion central The sign up process was confusing enough, then they quote you a price, you're billed a slightly different (higher, of course) price by your utility. The last straw was that another energy supplier bought all of their customers, and all I got was a paper letter stating that. They did not even transfer my email or phone number with it... and it's unclear if my energy is still green or not. After more than 3 months, LifeEnergy's website doesn't even state that on their website. What are they hiding?