John Wollscheid
GBThey did not do what they agreed to… They did not do what they agreed to when I signed up. They were supposed to transfer service on the next meter read date instead they did it the next day. I asked to have a supervisor call me back because I wanted to be reimbursed for the expenses that they cost me as small as they work. As expected no supervisor called me back. I can’t wait for my contract to expire so I can go to somebody a little more ethical.
Emilio Ruiz
GBThese young man who came to our house… These young man who came to our house was very good Communicate with us explain about these electricity company Even showed us in his computer the difference of we were Paying on the other electric
MOJISOLA
GBmy former energy provider send me… my former energy provider send me monthly usage to check my usage so that i dont over shoot, i would like that life enegy does that. also,most months, i dont get an email reminding me of payment due, i just get a disconnection notice in the mail. It would be nice that you consistently send emails when payments are due.
EdeRomero Wilborn
GBNEW SERVICE I called on a Monday to change my apartment number... was on hold a bit over 30 minutes. The representative that answered made that so much better merely by the customer service that was provided. She addressed my apartment change immediately and was so kind. I am a little remiss that getting in touch with this company was so difficult... hoping that is NOT the norm... but if the customer service remains constant... I believe that I will be satisfied choosing Life energy as my provider!
Customer
GBLifeEnergy 4-12-19 I received an unacceptable response from a LifeEnergy employee. This LifeEnergy employee did not announce his/her name, nor title or position. This employee was unprofessional in his/her reply. My reply to the LifeEnergy's employee: Regarding your phone line, I also called March 25 through March 29, 2019. Thank you.