It's very easy to do It's very easy to do, you get an alert on your cell or email or both, telling what time the event is happening. It always seems to be in the evening, which can be difficult sometimes because of cooking evening meals. I can't always fit it in due to cooking, but I try to unplug everything that isn't in use to help on those night.

I like the idea and more ways to improve I like the idea. But oh connect could be smarter about giving credits to people who are already top energy savers. The current algorithm seems to only count individuals historical record. It probably works well for average Americans, it's giving top energy savers negative impact. Because when weather hits and we need energy to stay warm inside and there's no other places to cut. Btw We believe we are as the consultant who did solar installation for us said he's never seen bills like this after decades in business. How about giving these people some credits even if the energy usage stay flat?

It’s a great way to save money and it… It’s a great way to save money and it makes it fun for the whole family to get involved and help save energy. Plus they give us our results within 24hrs after the energy saving hour ends so we can see how we did and what works or what’s helpful to cut back using, ie: laptops, tv, lights. Also they give us ideas on how to save like microwaving vs kitchen oven. It’s been an eye opener for our whole family and good knowledge to carry on and use throughout our lifetimes!

Next to no notice for power events and the way to save feels a lot like gambling. Have seen no real legitimate benefit and the "opportunities" or events to save on power are completely at random and they will text you like 5-10 minutes prior to it starting. So... Don't be in the middle of anything. They also give no indication for how long the events will last. 5 minutes? 10? An hour or more? No clue, they just let you know when it's done. I imagine there is a schedule they go off of but for whatever reason we are not privvy to that information. Can't speak for anyone else but I am rather fond of having a schedule or at least some notice for things that can affect flow of my day. Especially working from home. For whatever reason though they seem to run it like a middle school game of red light/green light and that just makes me anxious and angry. Will probably "spin the prize wheel" to burn up my points because the no notice "schedule" has killed my streak and I guess thats how you "save" by basically gambling for prizes, which seems questionable at best. Its like my power bill has awful loot boxes. Cool.

WHEN I HAVE QUESTIONS IM GIVEN ANSWERS… WHEN I HAVE QUESTIONS, I'M GIVEN ANSWERS, INSTEAD OF GETTING THE RUN AROUND. i recently contacted Ohm after learning of a program aimed at helping disabled like myself, cover living expenses. The customer service representative assured me they would do all they needed to see i got the help the program offered. With the Rate being the lowest I come across. i no longer fear the ever-increasing bill I received from my last provider. Thank Team