Great customer service They give you tips on how to save money on your electric bill. They have a rewards program when you cut down on usage. They inform you when your bill has been paid. I'm a new customer so haven't had a lot of experience with them except what I already stated. I'm pleased with them overall and look forward to doing business with them.

It's very easy to do It's very easy to do, you get an alert on your cell or email or both, telling what time the event is happening. It always seems to be in the evening, which can be difficult sometimes because of cooking evening meals. I can't always fit it in due to cooking, but I try to unplug everything that isn't in use to help on those night.

Long Wait to talk to CS My provider just sold my brand new renewal contract with just few days over 30 days notice to Discount Power. Shopping around and calling providers to gauge service response. I have been in a bot queue for over 5 min to ask questions about their service. If I can’t even get through to a human now, what’s it going to be like if I am a customer? Similar problem with GoodCharlie. But at least bot told me there was a 10 minute wait. My current provider, Varsity Energy was excellent, local CS and answered on 2nd ring. Too bad they are selling out their customers! …After waiting 10 min in line, Ohm bot just said I could leave msg. Next!!

This whole OhmConnect has made me more… This whole OhmConnect has made me more aware and conscious of the utilities I’m using and when, I never thought about it before. I feel like I’m doing a small part in the big picture and being rewarded as well, it’s a win win situation.

My experience with Ohmconnect was a… My experience with Ohmconnect was a rollercoaster of emotions. While the concept is great, the challenges of reducing electricity usage over time and the heavy emphasis on referral incentives left me feeling frustrated. The platform has potential, but it may not be suitable for everyone.