Thank You Clarissa For Superb Customer Service! I was impressed with how personable Clarissa was. She answered my questions and guided me through the enrollment process. She was extremely helpful. Rest assured that I will ask for Clarissa the next time I call back to Octopus Energy. Superb Customer Service!

Compliments are in order for one of… Compliments are in order for one of your representatives. Brian A. is such an asset to the Octopus customer service team. He answered all of my questions in such a professional, patient, and positive manner. A++ and I feel he should be recognized for his wonderful telephone presence and expertise.

Caring and Simple So many other companies sound like telemarketers as soon as they answer the phone. This one doesn't! I love how you can hear genuine care in the voices of employees when you call with questions. Lizzeth was very sweet and helped with renewing my plan for the 3rd year today. The plans are easy to understand, the statements you see online (of how your bill is calculated) are simple, and overall I've never had any issues.

Ms Clarissa was most patience and very… Ms Clarissa was most patience and very helpfull with all of my questions and was always very polite even though sometimes I kept repeating my self if I did not understand her explanations but she was great in explaining it was on my side that I was not understanding ther terminologies of usage for the Kws or how every you say it...she was just as calm and so so helpful...I had to write something about her becase again I can keep repeating it she was awesome...My name is Olga Hinojosa..thank you for having such a great employee to attend your clients.

I did have a grate experience with…Clarissa I did have a grate experience with costumer service today, Clarissa, was very helpful and respectful with me and my Mother, also she was very kind. We understand everything that she explain to us. Personally I will like to have her on the telephone next time I call for any question regarding my electric bill Thank you