Ms Clarissa was most patience and very… Ms Clarissa was most patience and very helpfull with all of my questions and was always very polite even though sometimes I kept repeating my self if I did not understand her explanations but she was great in explaining it was on my side that I was not understanding ther terminologies of usage for the Kws or how every you say it...she was just as calm and so so helpful...I had to write something about her becase again I can keep repeating it she was awesome...My name is Olga Hinojosa..thank you for having such a great employee to attend your clients.

CEO Admits to Fraud CEO admits to fraud: Octopus Energy deceives customers by using AI responses instead of real people. When you reach out for help, you receive a fake AI response, and not a real one, with no disclosure. Evidence: Google "AI is doing the work of 250 people at an energy company and satisfying customers better than trained workers, CEO says". (TrustPilot does not allow posting links)

First Class Customer Service!!! Melissa was first class in helping to resolve my issue. I was able to deal with her directly each communication and called me back personally each time very promptly. She even called me back this week to ensure my service was not interrupted. Excellent Excellent Excellent!!!

Thank You Clarissa For Superb Customer Service! I was impressed with how personable Clarissa was. She answered my questions and guided me through the enrollment process. She was extremely helpful. Rest assured that I will ask for Clarissa the next time I call back to Octopus Energy. Superb Customer Service!

Molly M was fantastic Molly M was fantastic. Easy switch from current electric supplier to Octopus. Great rates following meter read.