After reading nothing but bad reviews After reading nothing but bad reviews, I decided to take a chance and see what I could make of your product. Most of the people's issues were either from those with no technical background or ones with was to much. I found the 3500w hybrid inverter to be relatively easy to set up and with a little research on my batteries, setup was fast and simple.

Many calls. No help. I've been in dire need of help with my system for months and no one is willing to help. I've made numerous fruitless calls to the help center. I've tried explaining over and over again that the system isn't functioning properly and I keep getting the runaround from everyone. Renogy is more interested in keeping me quiet than assisting me with the issues I'm having with my unit.

The staff was friendly and helpful… The staff was friendly and helpful since I had no former knowledge of solar. Fortunately, my husband could understand and install it. I have just tried things out at home because of cold and rainy weather. We ran the refrigerator all night and the batteries were up to 100% by 8:00. The heater can be run for short periods, which works fine for me. We’ll see how the summer progresses.

So far the products are fine except… So far the products are fine except nuts, bolts and washers were missing from the boxes of hardware that came with the installation kits. All we asked for was one small bag to finish the job. The contact was cordial enough, but they wanted pictures to prove...I'm not sure what. We had to go buy the extra parts that we needed. We have just started using the generator and solar panels. So for they are working well.

Fairly easy to install It is up and running. Wish there was a bit more explanation on zero and max capacity or some idea of ranges