Adam Burberry
GBIf you care about the environment, please read this I recently joined the Think Energy Eletric Company in Chicago, I think it's a great idea that they're trying to help the environment by protecting 50 trees in the Amazon forest for every customer that is registered. Theyre also working with solar energy, I think it is a great opportunity for generation Z because it is our future at stake. I invite all young people to join me Ezequiel Guadarrama
Isaac Cohen
GBThink Energy Savings If you are looking for an easy way to get price stability & save money on your utility bill, look no further than Think Energy. With community solar & long term contracts that the customer can cancel at any time with no early termination fee, it is really the way to go. Add to that the free energy club & you have a real winner.
Ed Kenny
GBCouldn't be any happier Couldn't be any happier. With community solar and the free energy club, I barely have an electric bill anymore. This company is 5 star all the way. Thank you for introducing me to community solar. everyone should be on a farm.
Kevin Kohler
GBUnauthorized Switch! 11/16/2020 I got a letter from BGE saying that Think Energy will be my new electric supplier yesterday or in a few days. I didn't authorize this! In fact I hang up when these companies call because I have yet to see one beat Baltimore Gas Electric (BGE)'s own rates!
Eric Hesse
GBImprovement Suggestions for Improved Customer Satisfaction Suggestions for ThinkEnergy to improve customer satisfaction. (1) My experience calling customer support was that sometimes nobody answered within 45 minutes (when I then gave up waiting), but other times it was not so long. (2) The Contact Us web page should allow for Chat contacts whereby we can see what place in line we are and thus judge how long a wait there might be. (3) The Customer Support phone response should provide a mechanism to allow us to choose an option to leave a message... which there seems to be if you press "1" while on hold, though the automated messages never tell us about that option. (4) ThinkEnergy should provide a web site accessible by NorthEast customers to login and check the status of their account, their contract, and the contract end date, usage, etc. as they do for their Texas customers. Overall it took a number of weeks to switch to ThinkEnergy as a supplier which is longer than what I've experienced in other states, so if you are switching over, my suggestion is to be patient and wait for 4-6 weeks before confirming whether that has been completed by calling the power delivery company.