Think Energy

4 Post Office Lane Unit 1288, 06838, Green Farms, United States
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4.10
Based on 20 Reviews

5

75.00%

4

0.00%

3

5.00%

2

0.00%

1

20.00%
About Think Energy

Think Energy is an energy retailer with the bright idea to make clean energy simple, easy and affordable for everyone.

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Christopher
GB

We are saving in NH 🤩 Very simple sign up process. No disconnection or fees. We rent our home so going Solar isn’t an option yet for us. In our first month we saved $70 by switching to Think Energy we absolutely love it and we’re working on referring the Free energy club too because why not?! 🤩

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Eric Hesse
GB

Improvement Suggestions for Improved Customer Satisfaction Suggestions for ThinkEnergy to improve customer satisfaction. (1) My experience calling customer support was that sometimes nobody answered within 45 minutes (when I then gave up waiting), but other times it was not so long. (2) The Contact Us web page should allow for Chat contacts whereby we can see what place in line we are and thus judge how long a wait there might be. (3) The Customer Support phone response should provide a mechanism to allow us to choose an option to leave a message... which there seems to be if you press "1" while on hold, though the automated messages never tell us about that option. (4) ThinkEnergy should provide a web site accessible by NorthEast customers to login and check the status of their account, their contract, and the contract end date, usage, etc. as they do for their Texas customers. Overall it took a number of weeks to switch to ThinkEnergy as a supplier which is longer than what I've experienced in other states, so if you are switching over, my suggestion is to be patient and wait for 4-6 weeks before confirming whether that has been completed by calling the power delivery company.

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Moshe
GB

Think Energy raises the bar in energy supply Think Energy - #1 energy supplier. Their rates and discounts are extremely competitive and customer service are promptly responsive and resourceful. Finally an energy company that is not a scam and over delivers. Double thumbs up!!!

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CRAIG W. CASTILLO "CRAIGMART"
GB

THINK ENERGY IS AWESOME BECAUSE THE… THINK ENERGY IS AWESOME BECAUSE THE PEOPLE ARE REAL !!!! GOOD , BAD & UGLY !!! LOL HAHAHA ********EXCELLENT ABOUT COMMUNICATIONS !!! ********EXCELLENT ABOUT THE OPPORTUNITY NOW & THE FUTURE !!! "COMING TO TEXAS " !!!!!!!!!!!!! CRAIG W. CASTILLO HOUSTON TEXAS USA

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Jacque Moore
GB

THINK ENERGY LOST PAYMENTS THINK ENERGY LOST 3 PAYMENTS. I SENT PROOF OF PAYMENTS THEY WANTED ME TO DISPUTE THE PAYMENT AND WRITE THEM A CHECK. BUT THEN THEY DONT RESPOND TO THE BANK. I FILED A COMPLAINT WITH THE PUBLIC UTILITIES COMMISSION ON 4-6-23 TO DATE THEY HAVE NOT RESPONDED. POOR CUSTOMER SERVICE REPS HAVE POOR LISTENING SKILLS AND READING IS WORSE. AS I WAS LOOKING AT OTHER REVIEWS I SEE THAT THINK ENERGY ONLY REPONDS TO CERTAIN REVIEWS. I WOULD LOVE FOR SOMEONE FROM CORPORATE TO SEE THIS AND CONTACT ME

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