I was searching around for an inverter… and found your company I was searching around for an inverter for off grid use, and watched a video about the GR4 6000 XP narrated by Will Prouse and stumbled upon your company. What a find ! You folks have been wonderful guiding me through the ins and outs of using the 6000 XP. And your tec guys Rod and Nelson are the absolute best about explaining all the different aspects and even the Li Fe PO4 battery reset every 6 months with an individual charge top off to keep them in top condition in a battery bank set up. Too much more to put here …. But no other company has the 100% Tec support you provide for your customers. I tell all my Ham Radio friends about you folks …. Sincerely, Bruce / W2BTC

Large LifePo4 Battery This review is regarding a purchase of a Kong Elite Max Battery 19 kWh. Shop Solar sent me a Kong battery instead and tried to hide it by turning off the digital Ah display and changed the label. If you bought one and on the status page of the digital display the Ah display and cycle counter are turned off this likely happened to you as well. The Kong provides only about 60% of the power of the Kong Elite Max, big price difference too. This was obviously intentional; the representative I contacted was evasive and repeatedly lied, was clearly aware of this practice. I did a review on Shop Solar but they removed it.

First experience with Shopsolar First experience with Shopsolar. Receive promotion via Email on the Force 15K all in one. I called today for information and qualified for 1,000.00 early bird promotion. The sales dept very friendly and explained shipping to Puerto Rico was 440.00 I now this is heavy equipment. So I accepted to buy and try it out. I will give follow-up on delivery time and setup. 5 star for sales team.

The app doesn't work with my Delta Max… The app doesn't work with my Delta Max 2, complained about it and got several emails. but still haven't found a solution to the problem. The old app worked fine but this new one is buggy. Found several articles online about others unable to install this poor app. Asked for the old app but still haven't gotten a reply. Tried all the many tricks that EchoFlow recommended to me but still no use. Ad since my last email dated 4-9-24 response from Eho is below: Thanks for reaching out. I’m Jayson, Service Support Specialist, and I will be your new point of contact at Shop Solar Kits regarding your inquiries. Thank you so much for being so patient with the tests that you did with your app connectivity issue. I have raised this to our manufacturer since this was the first time that we encountered this kind of concern. Once I get a hold of their response, I will send you an update. Rest assured that I will be constantly monitoring the progress of this ticket. Much appreciated. Kind regards, Jayson L.

They went above and beyond when it… They went above and beyond when it comes to customer service.