Total Scam Don't even try with CIBT. Like the other complaints here, I had given my credit card info. for help in securing a Chinese visa via the Chicago Chinese Consulate. CIBT never contacted me. Called the two different 800 numbers numerous times over several days; consistently placed on hold, then referred to voice mail informing me that voice mail was full. After 11 days, I emailed "support" to cancel. Someone from NY called the next day to convince me to stay with them. I insisted to cancel, then he stated that I would be charged a "$200 cancelation fee" - which was never mentioned on their website. I protested, but they immediately withdrew $200 from my credit card. Of course, I then had to apply for a replacement credit card causing me more time. CIBT is a scam and waste of time. Finally got my visa quickly thru another Chicago based visa services company with no problems, at no charge until they received my information, and at less than half the cost of CIBT would have charged. CIBT appears to a total scam operation.

I had a terrific experience with Ramona… I had a terrific experience with Ramona Borg. Although I had started my application myself and engaged her during the process, she was available at any given time during business hours to assist and check the documents. She was very professional and very comfortable to work with. I received my visa within 2 working days from Sydney application center.

What I though I was getting for $ 500… What I though I was getting for $ 500 AUD was convenience & peace of mind . What I got for $500 AUD was to fill out all my own China applications, upload documents, only to be told days before I was to travel that I must drop off my passport in the city (1h 30min from where I live), pick up my passport from the (1h 30 min from where I live) 3 days later if I wanted to any chance of traveling on my booked and paid for holiday. DO NOT USE THESE PEOPLE

I paid CIBT for help renewing my… I paid CIBT for help renewing my passport. I never received a followup email w a request for photos or documents. I’ve been on hold for one hour and no one is picking up. I left my call-back number, and no one called me back. This may be a scam.

HORRIBLE company!! I would prefer to give them a giant ZERO!! I used Travisa several years before covid to get extended visas. Everything went smooth and easy access to a representative. Today, after entering my bankcard info, I started the Philippine application form, had a question and tried to reach a representative. I paid for Premium service! Every time I called the premium service phone number after a couple of minutes, they would disconnect the call. After several attempts over about 3 hours, I finally called their general contact number and told the representative to stop my application and I will not initiate any service with them due to their horrible service. After the call I received an email saying my Premium service representative would contact me in 2 business days. Unacceptable. They have become a HORRIBLE company! Do not use them!