Wing Hong Lau
HKPrompt reply and efficient in handling of cancellation I must express my sincere thanks to Angelo Gonzales, who has helped me to arrange cancellation of cruise that I booked without notice the year of departure not being in 2025, but rather depart in 2026. This is totally my own mistake, but he helps to deal with the cancellation without asking reasons, very professional. I am very impressed by his efficiency in dealing with this matter.
Alexis Green
CAGreat experience with Sheila Ong Great experience with Sheila Ong! Ask for her by name if you call and email her at song at cruisedirect . com. I will check with her every time I look for a cruise now.
angelica
GBGirlie is absolutely amazing!!! Girlie is absolutely amazing!!!! I lost my first cruise today due to my cards declining so I had to pick an alternate cruise. Girlie figured out something MSC couldn’t even figure out and that my passport information was needed to book the cruise!!! As soon as I gave her my information my cards were accepted and I was able to book my cruise!! Girlie thank you so very much, are nothing short of amazing ❤️❤️
Jady Simpson
ZAKRIS assisted me perfectly on the chat. KRIS assisted me perfectly on the chat. Promptly responded to my questions and assisted to my every query. Clear communication and friendly. Thanks KRIS.
Rob
GBChristine Christine helped a great deal when I was in a predicament due to losing my phone. Great customer service!