Wing Hong Lau
HKPrompt reply and efficient in handling of cancellation I must express my sincere thanks to Angelo Gonzales, who has helped me to arrange cancellation of cruise that I booked without notice the year of departure not being in 2025, but rather depart in 2026. This is totally my own mistake, but he helps to deal with the cancellation without asking reasons, very professional. I am very impressed by his efficiency in dealing with this matter.
Ree
SACustomer Service Review Maria Brenda Taboso was amazing and she is responding to every question in details.
Sara
AEI made a complicated reservation… I made a complicated reservation through ANGELO GONZALES, and he was God-sent. Not only did he help answer all my questions, but also regularly emailed me with updates and progress. I truly appreciate his support, especially that he did it with so much grace. He’s awesome !
angelica
GBGirlie is absolutely amazing!!! Girlie is absolutely amazing!!!! I lost my first cruise today due to my cards declining so I had to pick an alternate cruise. Girlie figured out something MSC couldn’t even figure out and that my passport information was needed to book the cruise!!! As soon as I gave her my information my cards were accepted and I was able to book my cruise!! Girlie thank you so very much, are nothing short of amazing ❤️❤️
Miriam Rosenberg
ILSheila was so kind and patient … Sheila was so patient and gave information on all the possible cruises I requested. Our's was very complicated, as it was a wheelchair , seniors and children. Thank you for your kind patient helpful service.