Carol Walsh
GBChristine was an invaluable part of… Christine was an invaluable part of helping to update our reservations for an upcoming cruise in the Fall. I very much appreciated speaking with with an agent who knew her stuff. Thanks so much!
Sara
AEI made a complicated reservation… I made a complicated reservation through ANGELO GONZALES, and he was God-sent. Not only did he help answer all my questions, but also regularly emailed me with updates and progress. I truly appreciate his support, especially that he did it with so much grace. He’s awesome !
Nathan
DOChesley is awesome! Chesley was super helpful to our family, answering every question and quoting our next vacation! Thank you so much for your help!
angelica
GBGirlie is absolutely amazing!!! Girlie is absolutely amazing!!!! I lost my first cruise today due to my cards declining so I had to pick an alternate cruise. Girlie figured out something MSC couldn’t even figure out and that my passport information was needed to book the cruise!!! As soon as I gave her my information my cards were accepted and I was able to book my cruise!! Girlie thank you so very much, are nothing short of amazing ❤️❤️
Kahon Chan
GBEfficient customer service! While they could have used a better UI, CruiseDirect's search engine is still easy to use, up-to-date, and it's handy to check stateroom availability (especially when NCL's own search result page is slow to refresh). The extra perks are also useful. But what really stands out is the customer service, the live chat is quick and efficient, both Louella and Camille were very helpful in adding my FCC discount back to an existing booking. Highly recommend!