C M
GBOrdered the following on 02/11/2021: Ordered the following on 02/11/2021: Piper 765-106 PA-28/PA-32 Inspection Hole Field Service Kit At the date of order, the product was represented in stock. Only after ordering was I notified that the product was not in stock and in fact would not ship until March 23rd. Disappointed I was not told this before placing my order. Please expedite my order. Thank you.
MnTed
GBTerrible customer service Terrible customer service. Slow, slow, slow to ship. No tracking information or notice of shipping provided. No way to contact customer service, email or phone. Do not buy from this company…it will just lead to total frustration. After reading reply from SkyGeek, I must respond. When order was placed the products selected stated in stock, otherwise I would have placed my order with another vendor. As far as contacting their costumer service, there is no such number or email contact listed on the bottom of order as they claim. Again, do not place orders with this company, they are not truthful!!
John M
GBUnresponsive Customer Service On 02/16/2021 we ordered 3 Kits of SKU# 505335. On 03/01/2021 we received 1 Kit along Packing Slip indicating a quantity of 3 Kits. It seems that there is 2 tracking numbers for this order. FedEx tracking number 784114532099 is showing returned to Skygeek and signed for by SSmith on 02/26/2021. Return appears to be due to missing labels or not the correct ones. Been trying to contact Skygeek 4 times with no positive results. This product is urgently needed for aircraft assigned to McConnell AFB.
Jonathan Hodgman
GBDOW 1447050 SILASTIC RTV-4130-J Purchased some Xiameter RTV 4130J. Label states it has a shelf life of 1 year. Attempted to cast some seals less then 2 months after purchasing and it is defective/won't cure. Write customer service and come to find out that if the order is over 30 days any claims on a defective product are null. Poor customer service, shady policy that isn't Clearly put out there. $100.00 flushed down the drain. Spend your money elsewhere if you want to be treated well.
Kelly Frappier
GBDon't pay for same day shipping I placed an order online and paid for same day guaranteed shipping. Two days later I called to request a tracking number. Per the customer service rep, it hadn't shipped. I begged her to please have it ship that day (a Friday). It still did not ship until after the weekend. We probably will not order again since their same day guarantee is not a guarantee and customer service did not even make an effort to right the wrong. We did get our $10 refund for paying for same day shipping.