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GBPrompt, Professional, & Courteous Filled the website form and before my hand left the mouse, phone was ringing. On the distant end, Fergus B., who has been providing exemplary, professional, and rapid support for a particularly challenging itinerary. Thank you.
Dr. Sandra Hayes
GBI had never heard of DeluxeFlights… I had never heard of DeluxeFlights before, but an ad popped up, and I called Wilfred Reed there to inquire about their tickets from NYC to Munich. Wilfred offered exceptional service, even waiting while I had to take another business call. I was sceptical about the company as to whether it was reliable and not a scam, since their prices are so much cheaper than other offers. Wilfred patiently explained their business model and after doing some background checking, I was convinced that I could fly business class reliably with DeluxeFlights. I am very impressed with the excellent customer service that Wilfred Reed offered. After returning, I will write another report about my entire experience.
Bob L
GBGood, Trustworthy and good value I have used this service for years and appreciate a very good flights at a good value.
COLONMILLAN/TOMAS E
UABe very careful with this people they lie and hide I bought various business tickets for me and my wife with an aggregate payment of about 11,000 dollars from Sean Lidell on this site. My God. The first thing I asked was if the tickets will provide all the benefits of mileage and segments in the loyalty programs. He lied and say yes…I waited and waited while he makes stories about why it was taking so long for the miles to be posted ….finally i wrote directly to the airlines….of course they answered immediately saying that none of the tickets qualify…i wrote very angry and this guy told me he will pay a refund of $2,000.00. One and month later nothing…buyers beware ….fraud is everywhere…
Mark Kesler
GBI worked with Andrew Pierce I worked with Andrew Pierce. He was terrific, ensuring we got business class to Australia at a good price. But more than that; much more. You see, we were on a cruise in 2021. The cruise was postponed by a year cause of Covid restrictions in Aus/New Zealand AND our itinerary was changed. Instead of starting in Auckland, NZ, we STARTED THE CRUISE IN SYDNEY. Therefore, not only did our flights in 2021 have to be changed to 2022, but the destination had to be changed from Auckland to Sydney. A real mess. Andrew took it calmly, and changed the whole travel with only minor penalties. We flew Business Class from Raleigh to Sydney with no problems. AND WE FLEW OUT ON DEC. 22nd, the day of the great U.S. cold snap. Chicago, our first gateway, was -20 Farenheit!! But... no problems. Andrew was great and calm throughout. Almost always available. No 1-hour hold music. No hassles, good, flights, good price. 5-star service. Thank you, Andrew!