BE VERY CAREFUL. I WAS UNDER THE IMPRESSION I WAS COMMUNICATING WITH ALASKA AIRLINES. OUR FLIGHT WAS MISSED. I WAS MISLED THROUGH THE ENTIRE PROCESS. I WAS CHARGED 1692.42 SERVICE CHARGE ( OR SOMETHING, I COULD NOT GET AN EXPLANATION. ) IN ADDITION TO THE COST OF THE TICKETS. PLEASE CONSUMERS, BE CAREFUL.

Your team member Nia ext-10034 was so… Your team member Nia ext-10034 was so helpful, professional and knowledgeable about my issue which was helping me upgrade. She helped find a good alternate plan and helped me decided to pay the difference of almost 5k.

Stuck in London lost passport… Stuck in London my passport maybe locked in a closed cafe and London BA offices closed for the night. Called BA in San Francisco and fell into the hands of Nicholas. After four hours on the phone Nicholas calmed me down issued a new ticket. Cafe opened found my passport and was even seated with my partner. Never would have happened without Nicholas’ skill and patience. Thank you, Nicholas

Anton is GREAT!!! Anton is GREAT!!! Anton is the best I’ve seen yet. He was very helpful, patient and compassionate about helping book my sister a flight. He stayed in contact and made sure he helped in every way possible .Thanks Anton you a greatly appreciated

I have no words to express the great… I have no words to express the great and efficient service I received from your agent Rebecca. She’s extremely professional and accurate and above all very kind. She’s there to help every single individual with their travel needs. I wish you have more personal like your agent Rebecca. In fact that I was so pleased with the service, I am planning from now on all my flight plans with her. Thank you kindly Carlos J Carbonell.