John
CATerrible Experience Total Scammers They pretended to be KLM Airlines and ripped me off for $1,600.00 telling me that they were going to refund the $7,300 I spent on return airline tickets, after they received my money the women named Jayde sent me a text and said that they could not refund my money for the tickets because I didn’t have a refundable ticket ? What was she talking about, why would I have tried to get my money back from her if I had bought a refundable ticket ? If something doesn’t make sense, stop and think before giving them money. They are total scammers, don’t be fooled.
Catherine Mamer
CAAnton has been an incredible help… Anton has been an incredible help untangling a messed up flight change. Patient, efficient, professional, and most especially kind. It was such a relief to have worked this out with him. Thank you, Anton.
Charles Belcher
GBBE VERY CAREFUL. I WAS UNDER THE IMPRESSION I WAS COMMUNICATING WITH ALASKA AIRLINES. OUR FLIGHT WAS MISSED. I WAS MISLED THROUGH THE ENTIRE PROCESS. I WAS CHARGED 1692.42 SERVICE CHARGE ( OR SOMETHING, I COULD NOT GET AN EXPLANATION. ) IN ADDITION TO THE COST OF THE TICKETS. PLEASE CONSUMERS, BE CAREFUL.
Francesca Cerchione
GBVery helpful customer service I wound up using this service via ITA Airlines. I needed to change my ITA flight and their number came up. The employee that helped me, Shine, was like a booking angel. Her customer service was superb. She was helpful, sweet to work with and an excellent problem solver. They offer better customer service than airlines and I would use them again.
Geo
GBSeveral problems regarding the booking and its modification I was facing several problems modifying my mother’s flight, regarding finding a flight and also the name problem on the ticket. Ms. Elyte Greene has been extremely helpful and provided me her full attention and effort to get my mother to safety from my country. She has been respectful, well articulate, helpful and genuinely cared about the situation i was passing through. I confidently say that my family and I will remain loyal to the airlines especially after Ms. Greene helped us through this tough and complicated issue.